Trust is more about the journey
than the destination. Organizations seek trust not
for its inherent goodness—though it is certainly a good
thing—but because it is essential to helping people work
better together to achieve high performance. With trust,
individuals and teams can execute on their respective
missions with confidence that their direction is
based on foundation of sound principles and priorities.
Trust is more than a behavior we
exhibit toward one another; it represents the quality of
our judgment at work. One cannot simply learn “what
trust looks like” and blindly mimic that appearance. We
learn to trust and to distrust mostly through our
experiences. We give and take trust in a variety of ways
each day, not just in what we say but, more importantly,
in what we do. In fact, trust can take any number of
different forms depending upon the context in which it
is required, so it is critical that leaders learn not
just the form but the essence of trust.
Course Objective:
Participants develop an understanding of the
judgments required to identify, build, sustain and earn
trust as a leader; rather than simply promote a
delimited set of trust-building behaviors. This gives
participants the confidence to take ownership of and
accountability for their own decisions.
Course Modules Include (but
are not limited to):
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DISCOVER your capacity to trust
and be trusted.
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DEFINE what Trust is.
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DEBATE Trust issues in your
current work environment.
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DEMONSTRATE Trust competence using the Trust Toolkit.